Features
Everything below is in Wayhouse today, unless it's marked coming soon. Reservations, the calendar, customers, payments and reports are always on. The rest can be switched on or off by the owner.
Booking and payments
Booking calendar
Units and guides by night, in one strip of days that slides sideways. More days load as you scroll, without reloading the page. Jump to any date, or back to today.
- Tap an empty night to start a reservation or block the unit
- Reservations show their status: held, confirmed, checked in, checked out
- Arrivals and departures for today at the top
Reservations and customers
Each reservation has its party, units, add-ons, bill and payments on one page, with an activity log of who changed what. Customer records keep every past stay, and a duplicates screen merges repeat guests.
Online booking
Guests book on your website at any hour. They see real availability and prices, add extras and pay the deposit by card. Prices and rules come from the same place staff use.
Card payments with Stripe
Take cards through your own Stripe account. Send pay links by text or email, keep a card on file, and charge balances automatically when they come due.
- Deposit at booking, balance later
- Optional card fee
- Refunds, deposit credits and payment credits tracked
Guest trip page
Each reservation gets a private page for the guest. From it they check in online, sign the registration card, ask for extras, message you and pay what's owed.
Waiting list and out-of-service blocks
Keep a list of guests who want dates that are full. Block a unit for repairs or cleaning so it can't be booked.
Calendar sync
Share each unit's booked dates with Airbnb, VRBO, Booking.com or Google Calendar, and block dates booked there.
At the desk
Today board
Who's arriving, who's leaving, who's in house and what's still owed. Arrivals whose unit isn't clean yet are flagged.
Housekeeping
A board of which units are dirty, being cleaned, clean or inspected.
Statements and registration cards
Email a guest their statement in one step. Print registration cards, or let guests sign them on their trip page.
Staff accounts
Each person signs in with their own account. The owner controls the feature switches, and every change goes in the activity log.
Your brand
Your name, logo, colors, address and wording on the booking pages, texts, emails and statements.
Texts, emails and the phone
Guest texting and Inbox
Text guests confirmations, reminders and pay links, and read their replies in a shared Inbox.
Automatic guest messages
Deposit reminders, before-you-arrive, arrival-day and thank-you messages go out on their own. You write them in your own words.
Bulk messages
Send one text or email to many guests at once.
Ava, the AI phone agent
Ava answers calls with your live calendar and prices. She quotes exact totals, books stays as 24-hour holds and texts the deposit link. She looks up a caller's own reservation, resends confirmations and takes messages for your managers.
- Never takes card numbers by voice
- Phone bookings are marked "Booked by phone with Ava"
- Set up for each property as an add-on
Activities, extras and prices
Guides and the guide board
Assign guides to trips, text them the details and track their replies.
Add-ons
Meals, shuttles, rentals and other charges, per stay, per night or per person. Meal counts show on Today and go to the kitchen each morning. Shuttle seats go to the driver by text.
Specials, packages and gift certificates
Free nights, percent off and special per-person prices. Packages bundle nights, activities and meals at a per-person price. Gift certificates come off the guest's bill.
Taxes and deposit rules
Set your tax rates, deposit rules, policies and cancellation terms on screen.
Reports and accounting
Reports
Check-ins, check-outs, guests in house, vacancy, reservations made, cancellations, revenue, future revenue, tax summary, deposits due, refunds, discounts and an end-of-day till. Print any of them.
Owner overview
One page of the season's numbers: occupancy, revenue and bookings.
QuickBooks export
Download sales and journal files for QuickBooks, with each charge, tax and payment mapped to the account you choose. These are files you import, not a live sync.
Moving from your old system
An importer brings customers and reservations over from Reel Property Solutions. Using something else? Tell us what it is.
Campgrounds and RV parks Coming soon
Wayhouse was built for a lodge. Campsites can already be set up as units, but these campground features aren't built yet:
- Site hookups and types Coming soon
Water, sewer, 30 or 50 amp, pull-through or back-in, surface and shade, with filters for guests booking online.
- Rig details and length matching Coming soon
Tent, trailer or motorhome, rig length and slide-outs at booking, matched against each site's limits.
- Pets and vehicles on the booking Coming soon
Counts and rules at booking time. Pet and vehicle fees already work as add-ons.
- Monthly and seasonal stays Coming soon
Monthly and seasonal site pricing. Weekly rates work today.
- Site map Coming soon
Pick a site from a map of the park.
- Flexible deposits Coming soon
First night, flat amount or full payment, besides today's per-person deposit.
Running a campground or RV park? Tell us what you need. It shapes what gets built first.
See it working
The demo sleeps when nobody is using it, so the first load can take up to a minute.